Privacy Policy
Simplicity Personal Training is committed to protecting your privacy and handling your personal information in a responsible and transparent manner. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information including, but not limited to:
-
Your name, phone number, email address, and residential or billing address
-
Health and fitness information relevant to your training (with your consent)
-
Payment and billing information
-
Information you provide through our website, forms, app, or in person
-
Usage data related to our website or training systems
2. How We Use Your Information
We collect and use your personal information to:
-
Provide personal training and related services
-
Manage memberships, bookings, and payments
-
Communicate with you about your training, scheduling, or services
-
Improve our services, programs, and client experience
-
Meet legal and regulatory obligations
We may also contact you with information about our services, events, or offers. You may opt out of marketing communications at any time.
3. Disclosure of Personal Information
We do not sell your personal information.
We may disclose your information to third parties where necessary to operate our business, including:
-
Payment processors and billing platforms
-
Scheduling, training, and client management systems
-
Professional advisers or regulatory bodies where required by law
All third parties are required to handle your information securely and in accordance with privacy laws.
4. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely using password-protected systems, secure servers, and trusted third-party platforms.
5. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete. Requests can be made by contacting us using the details below.
6. Privacy Complaints
If you believe we have breached your privacy or have concerns about how your personal information has been handled, please contact us. We will respond within a reasonable timeframe and work to resolve the issue.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: